Emmetsburg Municipal Utilities

EMU Office

Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536

Staff:
Lisa Gappa – Utility Billing Superisor
Jenna Shirk – Customer Service
Kimberly Kibbie – Superintendent

Hours

Monday-Friday
8:00 AM – 4:30 PM

Contact

Phone: 712-852-2550
Fax: 712-852-3744

Gas/Sewer/Water Emergency: 712-480-2552 (on-call personnel)

Emmetsburg Municipal Utilities (EMU) is the agent that provides water, natural gas, and sewer services to the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board as established by the Emmetsburg City Council.

Quick Links

Payments

Pay By Phone:
Call toll-free 877-885-7968

Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536

Pay Online: 
Click Here

Statement of Purpose

The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.

Guiding Principals

Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:

  • To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
  • To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
  • To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
  • To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.

Emmetsburg Municipal Utilities (EMU) is the agent that provides water, natural gas, and sewer services to the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board as established by the Emmetsburg City Council.

Quick Links

Payments

Pay By Phone:
Call toll-free 877-885-7968

Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536

Pay Online: 
Click Here

Statement of Purpose

The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.

Guiding Principals

Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:

  • To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
  • To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
  • To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
  • To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.

EMU Office

Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536

Staff:
Lisa Gappa – Utility Billing Superisor
Jenna Shirk – Customer Service
Kimberly Kibbie – Superintendent

Hours

Monday-Friday
8:00 AM – 4:30 PM

Contact

Phone: 712-852-2550

Gas/Sewer/Water Emergency: 712-480-2552 (on-call personnel)

EMU Board of Trustees Meetings

Agendas Proceedings
January 9, 2024 (*note change of time) January 9, 2024
January 23, 2024 January 23, 2024
 February 27, 2024 February 27, 2024
March 27, 2024 March 27, 2024
April 9, 2024 April 9, 2024
April 23, 2024 April 23, 2024
May 14, 2024 May 14, 2024
May 28, 2024 May 28, 2024
June 11, 2024 June 11, 2024
June 25, 2024 June 25, 2024
July 9, 2024 July 9, 2024
July 23, 2024 July 23, 2024
August 13, 2024 August 13, 2024
August 27, 2024 August 27, 2024
September 10, 2024 September 10, 2024
September 24, 2024 September 24, 2024
October 8, 2024 October 8, 2024
October 22, 2024 October 22, 2024
November 12, 2024 November 12, 2024
November 26, 2024 November 26, 2024
December 10, 2024 December 10, 2024