Emmetsburg Municipal Utilities
Emmetsburg Municipal Utilities (EMU) provides water, natural gas, and sewer services for the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board, as established by the Emmetsburg City Council
Quick Links
Payments
Pay Online:
Click Here
Pay By Phone:
712-852-2550 {7:30AM – 4:00PM}
877-885-7968
Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536
Statement of Purpose
The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.
Guiding Principals
Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:
- To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
- To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
- To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
- To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.
EMU Office
Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536
Staff:
Lisa Gappa – Utility Billing Supervisor
Amy Malm – Utility Billing Clerk
Kimberly Kibbie – Superintendent
Hours
Monday-Friday
7:30 AM – 4:00 PM
Contact
Billing & Info:
712-852-2550
After Hours Payments:
877-885-7968
Gas/Water/Sewer Emergency:
712-480-2552 (on-call personnel)
EMU Board of Trustees Meetings
| Agendas | Proceedings |
|---|---|
| January 13, 2026 | January 13, 2026 |
| January 27, 2026 – Cancelled | No meeting |
| February 10, 2026 | February 10, 2026 |
| February 24, 2026 | February 24, 2026 |
| March 10, 2026 | March 10, 2026 |
| March 24, 2026 | March 24, 20226 |
| April 13, 2026 | April 13, 2026 |
| April 14, 2026 | April 14, 2026 |
| April 28, 2026 | April 28, 2026 |

