Emmetsburg Municipal Utilities

EMU Office

Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536

Staff:
Lisa Gappa – Utility Billing Superisor
Jenna Shirk – Customer Service
Kimberly Kibbie – Superintendent

Hours

Monday-Friday
8:00 AM – 4:30 PM

Contact

Phone: 712-852-2550
Fax: 712-852-3744

Gas/Sewer/Water Emergency: 712-480-2552 (on-call personnel)

Emmetsburg Municipal Utilities (EMU) is the agent that provides water, natural gas, and sewer services to the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board as established by the Emmetsburg City Council.

Quick Links

Payments

Pay By Phone:
Call toll-free 877-885-7968

Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536

Pay Online: 
Click Here

Statement of Purpose

The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.

Guiding Principals

Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:

  • To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
  • To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
  • To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
  • To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.

Emmetsburg Municipal Utilities (EMU) is the agent that provides water, natural gas, and sewer services to the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board as established by the Emmetsburg City Council.

Quick Links

Payments

Pay By Phone:
Call toll-free 877-885-7968

Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536

Pay Online: 
Click Here

Statement of Purpose

The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.

Guiding Principals

Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:

  • To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
  • To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
  • To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
  • To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.

EMU Office

Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536

Staff:
Lisa Gappa – Utility Billing Superisor
Jenna Shirk – Customer Service
Kimberly Kibbie – Superintendent

Hours

Monday-Friday
8:00 AM – 4:30 PM

Contact

Phone: 712-852-2550

Gas/Sewer/Water Emergency: 712-480-2552 (on-call personnel)

EMU Board of Trustees Meetings

Agendas Proceedings
March 11, 2025 March 11, 2025
March 25, 2025 March 25, 2025
April 7, 2025 April 7, 20285
April 11, 2025 April 11, 2025
April 14, 2025 April 14, 2025
April 22, 2025 April 22,2025
May 13, 2025 May 13, 2025
May 27, 2025 May 27, 2025
June 10, 2025 June 10, 2025
June 24, 2025 June 24, 2025
July 8, 2025 July 8, 2025
January 14,2025 January 14,2025
January 28, 2025 January 28, 2025
February 11, 2025 February 11, 2025
February 18, 2025 February 18, 2025
February 25, 2025 February 25, 2025