Emmetsburg Municipal Utilities
EMU Office
Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536
Staff:
Lisa Gappa – Utility Billing Superisor
Jenna Shirk – Customer Service
Kimberly Kibbie – Superintendent
Hours
Monday-Friday
8:00 AM – 4:30 PM
Contact
Phone: 712-852-2550
Fax: 712-852-3744
Gas/Sewer/Water Emergency: 712-480-2552 (on-call personnel)
Emmetsburg Municipal Utilities (EMU) is the agent that provides water, natural gas, and sewer services to the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board as established by the Emmetsburg City Council.
Quick Links
Payments
Pay By Phone:
Call toll-free 877-885-7968
Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536
Pay Online:
Click Here
Statement of Purpose
The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.
Guiding Principals
Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:
- To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
- To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
- To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
- To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.
Emmetsburg Municipal Utilities (EMU) is the agent that provides water, natural gas, and sewer services to the City of Emmetsburg. EMU is municipally owned and operated by the Municipal Utilities Board as established by the Emmetsburg City Council.
Quick Links
Payments
Pay By Phone:
Call toll-free 877-885-7968
Pay By Mail:
Emmetsburg Municipal Utilities
PO Box 417
Emmetsburg, IA 50536
Pay Online:
Click Here
Statement of Purpose
The Emmetsburg Municipal Utilities Board of Trustees was established by the City Council for the purpose of operating and maintaining a municipally-owned utility for the citizens of Emmetsburg, Iowa.
Guiding Principals
Gas, Water and Sewer Utilities are operated under the same guiding principles which follow:
- To provide the highest quality and most reliable service possible, at the lowest reasonable costs, consistent with sound business practices.
- To maintain adequate and necessary revenues and reserves, in order to provide and maintain up-to-date facilities and equipment.
- To employ capable staff, with strong work ethics and high technical skills, and provide for their ongoing training, safety and equipment needs.
- To strive for continued growth and development of both the utility and the community, utilizing all appropriate technologies, resources, and strategies.
EMU Office
Address:
2021 Main Street
P.O. Box 417
Emmetsburg, IA 50536
Staff:
Lisa Gappa – Utility Billing Superisor
Jenna Shirk – Customer Service
Kimberly Kibbie – Superintendent
Hours
Monday-Friday
8:00 AM – 4:30 PM
Contact
Phone: 712-852-2550
Gas/Sewer/Water Emergency: 712-480-2552 (on-call personnel)